Frequently Asked Questions

Find quick answers to common questions about our platform, booking process, and services.

General Questions

Our platform connects clients with professional hair stylists. You can browse stylist profiles, view their work, read reviews, and book appointments directly through our website.

Yes, browsing and booking through our platform is completely free for clients. You only pay the stylist directly for their services.

Booking Questions

Search for stylists in your area, browse their profiles, select your desired service and time slot, then confirm your booking. You'll receive a confirmation email with all the details.

Yes, you can reschedule your appointment up to 24 hours before the scheduled time (or according to the stylist's policy). Go to your bookings page and select "Reschedule".

Payment Questions

Payment is made directly to the stylist, either in cash at the appointment or through their preferred payment method. Some stylists may require a deposit when booking.

You can cancel your appointment according to the stylist's cancellation policy. Most stylists require at least 24 hours notice for cancellations.

Most Popular Questions

These are the questions we get asked most often

How do I book an appointment?

Search for stylists in your area, select your preferred date and time, choose services, and confirm your booking. You will receive instant confirmation.

Are all stylists verified?

Yes, all stylists go through our verification process. We check their licenses, certifications, and professional experience before approval.

Can I cancel or reschedule?

Yes, you can cancel or reschedule up to 24 hours before your appointment through your booking dashboard at no additional cost.

How does payment work?

Payment is made directly to the stylist at the time of service. Some may require a deposit when booking. All pricing is transparent upfront.

Still have questions?

Cannot find the answer you are looking for? Our support team is here to help you.

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